Refund Policy

At PIXIGEN AI, we strive to ensure complete satisfaction with our services. This refund policy outlines the terms and conditions for refunds and cancellations.

Subscription Cancellations

You may cancel your subscription at any time. Upon cancellation, you will continue to have access to the service until the end of your current billing period. No partial refunds are provided for unused periods of a subscription.

Eligibility for Refunds

Refunds may be considered in the following circumstances:

• Technical issues that significantly impair the functionality of our services and cannot be resolved within a reasonable timeframe
• Incorrect charges or billing errors
• Service unavailability for extended periods

Refund Process

To request a refund, please contact our support team at support@pixigenai.com with the following information:

• Your account email address
• Date of purchase
• Reason for the refund request
• Any relevant order or transaction IDs

Refund Timeframe

Refund requests are typically processed within 5-7 business days. The actual time for the refund to appear in your account may vary depending on your payment method and financial institution.

Contact Us

If you have any questions about our refund policy, please contact us at support@pixigenai.com.

Last updated: May 30, 2025